Privacy Policy

Overview

Thrive Trauma Therapy ("we," "us," or "our"), operated by Jeanette Kievit, LMSW-C, is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard information gathered through this website (www.thrivetraumatherapy.com).

Important Distinction: Website vs. Clinical Privacy

1. Information We Collect

Information You Voluntarily Provide

When you use our contact form or consultation booking system, you may provide:

• Full name
• Email address
• Phone number
• General reason for contacting us (e.g., "anxiety," "EMDR inquiry")
• Any optional message content you choose to include

Information We Do NOT Collect

• We do not collect Protected Health Information (PHI) through this website
• We do not use tracking cookies, Meta/Facebook Pixel, Google Analytics with PII, or any third-party advertising trackers
• We do not sell, rent, or share your information with third parties for marketing purposes

2. How We Use Your Information

Information collected through the contact form is used solely to:

• Respond to your inquiry or consultation request
• Schedule your free 15-minute consultation
• Provide information about our services

3. Third-Party Services

This website uses the following third-party services:

• Formsubmit.co — processes contact form submissions and delivers them via email. Formsubmit does not store your data beyond delivery.
• Google Fonts — provides web fonts. Google may collect anonymous usage data.
• TherapyNotes / TherapyPortal — our secure, HIPAA-compliant client portal (accessible via the "Client Portal" link). Governed by TherapyNotes' own privacy policy.
• Vercel — hosts this website. Vercel may collect anonymous analytics data. See Vercel's privacy policy.

4. Data Retention

Contact form submissions are delivered to our email and are not stored on this website's servers. Consultation booking selections are stored locally in your browser (localStorage) for scheduling convenience and are never transmitted to third parties.

5. Your Rights

You have the right to:

• Request information about what personal data we hold about you
• Request deletion of your personal data
• Opt out of any future communications

To exercise any of these rights, contact us at consultation@thrivetraumatherapy.com or call (269) 355-8045.

6. Security

This website is served over HTTPS (TLS encryption) to protect data in transit. We use security headers and follow web security best practices to protect against unauthorized access.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.

8. Contact

If you have questions about this Privacy Policy, please contact: