Privacy Policy
Your privacy and confidentiality are fundamental to our practice.
Last Updated: September 2, 2026 | Effective Date: September 2, 2026
Overview
Thrive Trauma Therapy ("we," "us," or "our"), operated by Jeanette Kievit, LMSW-C, is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard information gathered through this website (www.thrivetraumatherapy.com).
Important Distinction: Website vs. Clinical Privacy
This Privacy Policy governs this website only. If you become a client, your clinical records and therapy-related information are protected under separate, stricter standards governed by:
- HIPAA (Health Insurance Portability and Accountability Act)
- Michigan Mental Health Code
- NASW Code of Ethics
A separate Notice of Privacy Practices (NPP) will be provided to you when you begin treatment.
1. Information We Collect
Information You Voluntarily Provide
When you use our contact form or consultation booking system, you may provide:
- Full name
- Email address
- Phone number
- General reason for contacting us (e.g., "anxiety," "EMDR inquiry")
- Any optional message content you choose to include
Information We Do NOT Collect
- We do not collect Protected Health Information (PHI) through this website
- We do not use tracking cookies, Meta/Facebook Pixel, Google Analytics with PII, or any third-party advertising trackers
- We do not sell, rent, or share your information with third parties for marketing purposes
2. How We Use Your Information
Information collected through the contact form is used solely to:
- Respond to your inquiry or consultation request
- Schedule your free 15-minute consultation
- Provide information about our services
3. Third-Party Services
This website uses the following third-party services:
- Formsubmit.co — processes contact form submissions and delivers them via email. Formsubmit does not store your data beyond delivery.
- Google Fonts — provides web fonts. Google may collect anonymous usage data.
- TherapyNotes / TherapyPortal — our secure, HIPAA-compliant client portal (accessible via the "Client Portal" link). Governed by TherapyNotes' own privacy policy.
- Vercel — hosts this website. Vercel may collect anonymous analytics data. See Vercel's privacy policy.
4. Data Retention
Contact form submissions are delivered to our email and are not stored on this website's servers. Consultation booking selections are stored locally in your browser (localStorage) for scheduling convenience and are never transmitted to third parties.
5. Your Rights
You have the right to:
- Request information about what personal data we hold about you
- Request deletion of your personal data
- Opt out of any future communications
To exercise any of these rights, contact us at consultation@thrivetraumatherapy.com or call (269) 355-8045.
6. Security
This website is served over HTTPS (TLS encryption) to protect data in transit. We use security headers and follow web security best practices to protect against unauthorized access.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.
8. Contact
If you have questions about this Privacy Policy, please contact:
Jeanette Kievit, LMSW-C
Thrive Trauma Therapy
319 Park Street, Plainwell, MI 49080
Phone: (269) 355-8045
Email: consultation@thrivetraumatherapy.com